Send an inquiry on our website and tell us what products you need and the quantity. We will forward the inquiry to the corresponding product experts and they will contact you within 24 hours.

• Every product expert has worked in this field over 10 years.
• We have many familiar Chinese factories and we will therefore help you save time.
• We reply to customer inquiries within 24 hours and provide a quote within 48 hours.
• We have a professional quality control team that monitors the production process and ensures that the products are of good quality.
• We have familiar ship companies, railways, and express partners. So, expect the best prices and services.
• We provide the best services to ensure that customers have no worries.

Yes, we provide free quotes. All new and old customers benefit from this service.

Yes, 80% of the product manufacturers provide free samples. If the product is of a high value, you will have to bear the cost.

Many suppliers have a good cooperative relationship with IMPEX. They are usually our top choice. We will also look for factories through the B2B website, such as Alibaba, made-in-china.com. Further, we find some suppliers through well-known exhibitions in China, such as a Canton Fair.

We examine and verify all of the first inquiry suppliers. We check their business license, quotation price, reply speed, factory area, number of workers, species, professional degree, and certification. If they are qualified, we include them in the list of potential partners.

If you have small orders, we will send these potential partnerships to verify their product quality, delivery time, production capacity, service quality, and other important things. If there is no problem several times, we will gradually give some bigger orders. The formal cooperation list will be included after stabilization. So, all suppliers working with us are trustworthy.

Yes, if the customer searches for suppliers, negotiates about the price, and signs the contract, but we have to help test, control quality, customs declaration, and transportation, we will do that.

Different product manufacturers have different MOQs are different. However, you should expect a lower price when ordering in large quantities.

If you need products in less quantity for personal use, we will help you source from the B2C websites or wholesale market. If there are many different kinds, few quantities, we can also help the cabinet transport together.

All our quotations are quoted by at least 5 suppliers. We will also give our customers the best price based on the quality, quantity, and delivery requirements. This price is not necessarily the lowest, but it must be the best.

Yes, we have a lot of machine category experts, we can search many of different machines for customers, and concentrate these different machines and products together for shipping.

Yes, we have experts who are responsible for the factory audit and inspect the product quality. They are familiar with the detailed steps of the factory audit and universal inspection standards. 

Yes, we will arrange for pick-up, booking hotel, and take you to the factory. We will also help you complete other purchasing activities in China.

We have opened a variety of channels to facilitate communication with our customers. You can reach our machine experts through email, Skype, WhatsApp, WeChat, and telephone.

We have a special after-sales service manager. If you are dissatisfied with our services, you can file a complaint with our after-sales service manager. Our after-sales manager will answer within 12 hours, give a clear solution within 24 hours.